Top up on your terms.
Buy airtime credit with M-Pesa. See the quote before you pay and your available credit before you send.
MADE FOR AIRTIME RETAILERS
Your airtime
business.
In your pocket.
Keep your customers connected. Buy credit with M-Pesa, send Safaricom airtime and stay on top of every sale — all from the Tricom app.
See how it works
FOR THE BUSINESS
YOU’RE BUILDING.
YOU’RE BUILDING.
One app. Your everyday airtime.Buy credit. Send. Keep track.
A better way to run your airtime day.
M-Pesa funding Safaricom airtime Your records, in one placeLESS ADMIN. MORE BUSINESS.
Your counter is busy.
Your airtime app should be simple.
From the first sale to the last customer of the day, keep the important things close.
Familiar customers.
Fewer steps.
Save recipients, organise groups and prepare bulk sends. Always review the details before confirming.
Every send has a story.
Follow transaction status, open receipts and download statements. Get support with the reference already at hand.
t.Tricom Airtime
Ready for your next customer.
AIRTIME CREDIT
Know what’savailable to send.Available credit and held credit, clearly separated.
Buy creditSend airtime
Activity & receiptsYour transaction trail, ready when you need it.
Illustrative product preview · no live account data
A CLEARER VIEW OF YOUR BUSINESS
More confidence.
With every send.
Spend less time piecing things together. Tricom brings your credit, customers and transaction records into one connected app.
- Review the number and amount before you send.
- See the difference between pending and completed.
- Keep saved recipients and scheduled sends organised.
- Ask for help with a specific transaction.
GET STARTED WITH TRICOM
Three steps.
One simpler airtime day.
- 01
Make it yours.
Get Tricom Airtime on your phone. Create your account and set up your profile.
- 02
Add your credit.
Choose an amount, review your quote and pay with M-Pesa. Credit appears once payment is verified.
- 03
Keep them connected.
Enter your customer’s number, review and send. Follow the result and keep the receipt in Activity.
GOOD QUESTIONS. CLEAR ANSWERS.
A little clarity
goes a long way.
Getting started or getting unstuck?
Here’s what you need to know.
Who is Tricom Airtime for?
Tricom Airtime is built for airtime retailers in Kenya: shop owners, agents and businesses that send Safaricom airtime to their customers. Create your account in the app to get started.
How do I add airtime credit?
Choose Buy credit in the app, enter your amount and review the quote. Confirm your M-Pesa payment on your phone. Your airtime credit is added after the payment is verified. Never share your M-Pesa PIN with anyone.
What rates will I get?
The app shows your current quote, including the airtime credit, cash payable and any applicable discount, before you confirm. Check the quote each time you buy; rates can change.
Can I send to more than one customer?
Yes. Save recipients, organise them into groups and prepare a bulk send in the app. Review the numbers, amounts and total before confirming. You can also set up scheduled sends.
What if a payment or airtime send is still pending?
Open the transaction in Activity to check its recorded status. Avoid sending it again while the result is uncertain. Use Help and support in the app and include the transaction reference so the team can investigate. Credit held for an uncertain delivery stays unavailable until its result is reconciled.
How do I get help or close my account?
For a transaction, open Help and support in the app so your request can stay linked to its reference. You can also call or email Tricom below. To close your account, use Account in the app or the Delete account link at the bottom of this site.
YOUR NEXT BUSINESS MOVE
Small app.
Big part of your day.
Put your airtime business in your pocket.
Get started with Tricom Airtime.
REAL PEOPLE. READY TO HELP.
Let’s keep your business moving.
For transaction help, use Help and support in the app. For anything else, get in touch.